Make every guest a VIP
Zumi uses AI to transform guest experience and boost retention for the $650bn premium hospitality sector
VIP treatment for every guest
“Regular status? Check! I was welcomed back at check-in and recognized by staff.”
Ebben
“I loved getting offered a dry martini moments after seating. How did they know?!”
Jane
“A complimentary gluten free chocolate cake appearing at the end really made my night.”
Tân
“Paying the bill on my phone saves me so much time. I just walk out.”
Sara
How it works
Zumi synchronizes data trapped in the hospitality tech stack to power personalized and targeted recommendations delivered via staff and customer’s personal device.
Retention is revenue
Bring guests back with personalized service
Retaining customers is 5-25x cheaper than acquiring new ones
Loyal customers spend 57% more on average
5% retention increase boost profits by 25-95%
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